Dear valued clients,
In light of the ever changing COVID 19 situation we wanted to update you on the steps we are now implementing to protect our staff, clients and families as well as to help stop the spread of the virus.
If you have recently travelled out of the country, we ask that you postpone any visits to the clinic for 14 days. Any clients who are currently ill or have had recent exposure to someone ill/at-risk of COVID-19, please do not visit the clinic.
We currently are operating under a closed door policy. We are encouraging clients to call us from the parking lot when they arrive and allow a staff member to meet them and bring their pet into the clinic while clients stay in their cars.
We prefer that payment be made by e-transfer or credit card over the phone to limit traffic in the hospital. Clients who are picking up food or medication are asked to call ahead, pay over the phone and then call when they arrive in the parking lot and a staff member will meet them there with their items.
We realize this is the season when people start to think of ticks and heartworm disease. Rest assured we have sufficient medication in stock and clients can call and pick up products as outlined above.
This is a challenging time for us all but as we have all heard “ we are in this together “. We are here to help you as best we can. Please do not hesitate to call us at 487-1477 with any questions.
We hope everyone is staying safe and healthy.